Refund policy

We don't accept returns or exchanges for a change of mind. If something goes wrong with your order, though, we'll make it right.

What we cover

• An item that arrives broken or damaged
• The wrong item
• A package that's lost in transit

How to report a problem

Contact us on our support page within 7 days of delivery. Include your order number and photos of the item and the box it came in. You don't need to send anything back.

If your package hasn't arrived, contact us and we'll work with the carrier to find it.

What happens next

We'll send you a replacement. If the item is sold out, we'll refund it to your original payment method.

Gift cards

Gift cards can't be returned or refunded.